Types of knowledge
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01-10-2010, 05:12 PM
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Knowledge is the defined body of information which provides the ability of an actor to respond to a body of facts and principles accumulated over a period of time .i.e. data information knowledge. Data=one unit of fact; information=aggregation of data; knowledge=potential for action on information.
Now this knowledge is used by various organisations to generate value from intellectual and knowledge based assets. The explicit knowledge in a system is stored in terms of reports,documents,manuals, procedures etc.t They are easy to communicate and share.but explicit knowledge alone cannot provide us with all the information we may need. For that we have to create a means of interaction between tacit knowledge and explicit knowledge. Tacit knowledge are informal assets that are rooted in human experience and include personal belief, perspective, and values. It is important to manage knowledge assets because Organizations compete increasingly on the base of knowledge (the only sustainable competitive advantage, according to some) and Workforces are increasingly unstable leading to escalating demands for knowledge replacement/acquisition.
Our approach to the KMS has been using Object Oriented paradigm.
///////////////////Explain a static & dynamic knowledge base////////////////////
In the given project and implimentation, we have explained the knowledge management system using entertaintment system which is dynamic. In our poposed system, tags are used to redirect the query to a specific knowledge worker rather than to all the knowledge workers. Initially, all the queries will yield new tags to the database. Once the system is well in use, all those queries those yield the same tags shall yield no more new tags and response would be immediate. //In this way it is one step ahead of the normal database system.// As in a normal database system, search is keyword/index based whose response is much slower tha our system when the system is well in use. The time required to retrieve the response will go on decreasing as we make more and more use of the system. A static knowledge base will give better response than a dynamic knowledge base.
The entire KMS is divided into two groups: Knowledge workers and Clients.
Clients :- A person who queries the Knowledge worker is known as a client. Based on the system made, the domain of clients will vary. In case of an tourism knowledge management, a client can be any person interested in see hitorical plase and natural plase.
Knowledge worker :-A knowledge worker looks after the response side of the system and replies to the queries submitted by clients. They can provide external links to websites to find information about the answer to the query or answer by themselves by writing if they know the answer. The knowledge worker should be honest about giving his efficiency from the choices give by the system. This enhances the chance of giving correct rating(DoR) to that particular knowledge worker by the system. The DoR is calculated based on his background i.e experience, occupation, rate of visit to entertainment sites/blogs, collection of knowledge from theatres, radio, TV i.e degree of exposure to entertainment related information.
Creation of Domain Knowledge Base Ontology :-
Every knowledge worker provides (has got its) his/her own Tags (tags). Tags of a knowledge worker specify the fields of interest (Domain of Knowledge) of the worker i.e. the area in which the knowledge worker is comfortable in replying for the queries. Tags are entered in the database of the worker at the time of registation of the worker or can be added/updated (later)afterwards in due course of time. This is important as the knowledge of the worker regarding a particular field/domain can change(would increase).
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