Unified Communication Technology
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29-05-2010, 10:23 AM

The aim of the project and implimentation is to analyze how Unified Communication Technology can benefit a company in terms of business infrastructure cost optimization and human resource efficiency. Unified Communications streamlines the communication between people and organizations regardless of the medium, the platform, the device or the location.To find out the approximate cost savings and the impact on employee collaboration we need to conducting a survey. To gather the required statistics

Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, Telephony (including IP telephony), video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types
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